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All I see is a black screen and a dormant cursor.

Tópico iniciado em Apr 2, 2012 3:31 PM , última resposta em Apr 3, 2012 1:51 AM

em VAIO and Computing > All-in-one Desktops
1 publicações desde
Apr 2, 2012

When I clicked of green power button on my red vaio (PCG-61813M) , it took a while for anything to appear on the screen. Then in a godly miricle, the screen lit up, with the cursor on it. That's when everything stopped, a played with the mouse for a bit until the cursor just simply stopped moving. The green power light is on so I guess the computer is logged in but the screen isn't working.

 

When I plug the computer in, I do see the orange light go on so the computer itself is responding. However I can't turn it off so I guess there's a message that says something doesn't work but I can't see it because the screen isn't working.

 

To anyone who deosn't know the coding for VAIOs, mine is a red laptop personal computer.

 

Message was edited by: gtjareth

Message was edited by: gtjareth


  • Blencogo 12,807 publicações desde
    Dec 22, 2004
    Escrita a Apr 3, 2012 1:51 AM

    Hi gtjareth and welcome.

     

    Can you please give us the correct Vaio Model - you are quoting an invalid model (probably the chassis model).  The correct model will be on the screen surround and will be something like VPCCA2S0E.

     

    VAIO Model.png

    Have you tried connecting to an external monitor to see if there is a problem with your screen?

     

    Have you tried pressing Alt+Ctrl+Del to see if you can open Task Manager?  If you can, try ending the 'explorer.exe' process and then run 'explorer.exe' as a new task in the Applications Tab.  The cause could be explorer.exe not running correctly.

     



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