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DCR-HC35 cannot connect to Windows 7

Tópico iniciado em Oct 23, 2011 11:56 PM , última resposta em Feb 26, 2012 6:02 PM

em Cameras and Photo Frames > Handycam
bludick
3 publicações desde
Oct 23, 2011

I recently bought a new pc with windows 7 already installed.

Tried connecting my Sony DCR-HC35 to it but windows 7 cannot locate the camcorder. The software that came with the camcorder advises to use PMB software which downloaded off sony website but still does not pickup the camcorder.

I Installed a pci express card in my new pc to try the firewire option using a sony ilink cable (4pin to 6pin) and still cannot pickup the camcorder.

 

Any suggestions from anyone would really be appreciated.


Tags: windows, 7, drivers, dcr-hc35
  • blaireau_photo
    blaireau_photo
    1,269 publicações desde
    Jun 15, 2011
    Escrita a Oct 25, 2011 12:46 AM

    Hello bludick - welcome to the Sony Forums

     

    As long as the PCI firewire card is installed correctly, have you tried using Windows Live Movie Maker (there is a 2011 edition which has been successful for many people with your Windows 7 setup.

     

    It is available for free download from here:

    http://explore.live.com/windows-live-movie-maker

     

    If this is successful then you can either edit movies in here or import the captured movies into the editor of your choice.

     

    Thanks,

     

    Simon


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  • bludick
    3 publicações desde
    Oct 23, 2011
    Escrita a Oct 29, 2011 11:58 PM

    Hi blaireau_photo,

     

    Many thanks for the response. I have already tried that and it is still not detecting the camera. I am beginning to think it is the Firewire card. But according to Device manager, windows 7 is finding the card and applying the drivers.

     

    Anything else that I could try?

     

    bsludick


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  • blaireau_photo
    blaireau_photo
    1,269 publicações desde
    Jun 15, 2011
    Escrita a Oct 30, 2011 10:33 PM

    Hello again

     

    If Device Manager in Windows 7 shows no problems for your Firewire card, there is no reason why the software shouldn't pick up your camera. Are you using the latest version of Windows Live Movie Maker as shown in the link above?

     

    Simon


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  • bludick
    3 publicações desde
    Oct 23, 2011
    Escrita a Nov 4, 2011 12:13 AM

    Hi Simon

     

    Yes, I used the link you posted to download the Windows Live Movie Maker software.

     

    bsludick


    • Responder
  • blaireau_photo
    blaireau_photo
    1,269 publicações desde
    Jun 15, 2011
    Escrita a Nov 4, 2011 10:53 PM

    Hello again

     

    Thanks for letting me know how it's going. To eliminate the possibility of the fault being with the camcorder, have you tried transferring video onto another PC or Laptop, perhaps a friend or family member who has one with Windows XP?

     

    Thanks,

     

    Simon


    • Responder
  • lmanca2012
    1 publicações desde
    Feb 26, 2012
    Escrita a Feb 26, 2012 9:17 AM

    Hi bludick, I have the same problem. Have you found a solution?

    Thanks.

    Luigi


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  • 184002
    2 publicações desde
    Feb 7, 2012
    Escrita a Feb 26, 2012 5:50 PM

    I gave up and bought a new camera!

    Börje


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  • 184002
    2 publicações desde
    Feb 7, 2012
    Escrita a Feb 26, 2012 6:02 PM

    I forgot to say that it seems to work on Windows 7 Professional, so I saved my non-edited films (before buying the new camera) that way by transferring them to an external memory and then transferring again to my computor

    Börje


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