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Vaio registration problem

Tópico iniciado em Aug 13, 2012 7:49 PM , última resposta em Aug 22, 2012 9:34 AM

em VAIO and Computing > Notebooks
Felix.Kepler
Felix.Kepler
7 publicações desde
Aug 13, 2012

Hello guys:)))

 

I have noticed a problem with Vaio Registration at https://registration.sonystyle-europe.com/The first step (entering First and Last name and serial number) works fine.

After that though comes the problem. In step 2 (Personal Details) there is a field Purchase Date (or Date of Purchase): Year, Month, Day. In the Year drop-down menu there are only 1998-2001. So Vaio PCs/Notebooks purchased after 2001 can not be registered. Have you guys noticed the same problem? It's all the same no matter what European country or language you choose. So I guess there is a problem with the entire Sony Europe Registration site. Do you have any idea who should be informed to get the problem fixed?

Many thanks in advance for your answers.

Best wishes,

Felix


Tags: vaio_registration
  • 999pulsar
    999pulsar
    2 publicações desde
    Jul 15, 2012
    Escrita a Aug 13, 2012 2:40 PM

    Yeah exactly the same thing here. Came here to find an answer and your post was top of the list.


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  • MissDisgruntled
    MissDisgruntled
    8 publicações desde
    Aug 13, 2012
    Escrita a Aug 13, 2012 6:46 PM

    Ditto!  I eventually managed to register it but can't remember how!!


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  • Felix.Kepler
    Felix.Kepler
    7 publicações desde
    Aug 13, 2012
    Escrita a Aug 13, 2012 10:41 PM

    Hi Miss,

     

    Maybe you did the registration with false purchase date? In case you remember how you did it, would you plese write again here:))) Tnx a lot:)))


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  • Felix.Kepler
    Felix.Kepler
    7 publicações desde
    Aug 13, 2012
    Escrita a Aug 13, 2012 10:45 PM

    It seems that so far we have only a question and no answer at all. Hopefully we'll find a solution soon.

     

    Message was edited by: Felix.Kepler

     


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  • MissDisgruntled
    MissDisgruntled
    8 publicações desde
    Aug 13, 2012
    Escrita a Aug 14, 2012 1:10 AM

    OK sorry Felix, I've now found out what I did

     

    On this site (www.sony.co.uk) click on the Support tab, then on Register Your Product. Follow the process for this & I think, like me, you will find it works. (I had to locate my product number by looking through the various Vaio Series letters - didn't know I had an S Series, but that was where I found my model)

     

    Previously I was following the shortcut from my programme menu & it's that which takes you through to the "broken" site.

     

    Hope this works for you


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  • Felix.Kepler
    Felix.Kepler
    7 publicações desde
    Aug 13, 2012
    Escrita a Aug 14, 2012 11:37 AM

    Thanks a lot Miss:))) I'll try that for sure. Wish you a lovely day!!!


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  • austingrd
    austingrd
    50 publicações desde
    Jul 26, 2012
    Escrita a Aug 16, 2012 5:48 PM

    Nice one. I bet only a few users are aware about this. 


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  • Felix.Kepler
    Felix.Kepler
    7 publicações desde
    Aug 13, 2012
    Escrita a Aug 22, 2012 9:34 AM

    About a week ago (on Aug 16) I received an e-mail from Sony Webteam and Support Team informing me that the issue has been confirmed and the problem is fixed. Well done Sony Support!!!

     

    Message was edited by: Felix.Kepler

     


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