Sony: Responding problem

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Responding problem

Tópico iniciado em Mar 12, 2012 4:30 PM , última resposta em Jun 20, 2012 6:29 PM

Erikoman

1 publicações desde
Mar 12, 2012

Hi, im having a problem with my computer. It works fine but when i connect to Internet nothing responds, not even th Ctrl+Alt+Delete command. I have asked a few people and they think the problem is with the hard drive.

So I wonder how I do a computer backup, how I change the hard drive, what hard drive I need to a Vaio model: vgn-fw41e/h and how I re-install my computer?

Thank you for your help!

rich912
9,318 publicações desde
Aug 28, 2004

Escrita a Mar 12, 2012 6:31 PM

Hi erikoman,

Before going down the route of replacing the hard drive I suggest that you first rule out other possible causes.

First run a check on the hard drive for errors.

http://windows.microsoft.com/en-GB/windows-vista/Check-your-hard-disk-for-errors

If after that you still have the same issue then try booting in Safe mode with networking (F8 at boot) – check whether the problem still occurs.

If possible download a different browser (eg Firefox) on another computer and install that on your machine – does the problem still occur?

Rich

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nikkilim
161 publicações desde
Feb 15, 2012

Escrita a Mar 13, 2012 8:23 PM

As an additional step, check error logs at Control Panel - Administrative tools - Event Viewer.

And when was the last time this device worked well?
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denveens
1 publicações desde
Jun 20, 2012

Escrita a Jun 20, 2012 6:29 PM

I walked in wondering the same thing, but i just want a bigger internal HD.
Same model. vgn fw41eh, is it sata or ide and of so what version? 300? 600? 150?
Thanks.
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Responding problem

Tópico iniciado em Mar 12, 2012 4:30 PM , última resposta em Jun 20, 2012 6:29 PM

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